Terms and Conditions

Angela Ellis - London
Website: www.angelaellis.co.uk

Last updated: 19 December 2025

1. Introduction

Welcome to Angela Ellis - London. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

These Terms govern your use of our website, purchase of our products, and any interactions with our brand. If you do not agree with these terms, please refrain from using our website or making a purchase.

2. Our Products

Angela Ellis - London offers luxury soaps, creams, perfumes, and reed diffusers. We strive for the highest quality in every product.

  • Product images are for illustrative purposes; actual products may vary slightly in colour, texture, or scent.

  • All product descriptions, ingredients, and information are accurate to the best of our knowledge at the time of publication.

3. Orders and Payment

  • All orders are subject to availability.

  • We accept payments via the methods listed at checkout. All payments are processed securely.

  • Prices include VAT unless otherwise stated.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to stock unavailability or pricing errors.

4. Delivery

  • Delivery times are estimates and may vary depending on location and courier availability.

  • Risk of loss or damage passes to the customer upon delivery.

  • Customers are responsible for ensuring delivery addresses are accurate.

5. Returns and Refunds

  • We aim for complete satisfaction. If you are not entirely happy with your purchase, please contact us within 14 days of receipt.

  • Returns must be in original, unused condition and returned in their original packaging where possible.

  • Certain products, including personalised or perishable items, may be non-returnable for hygiene or safety reasons.

  • Refunds will be processed once the returned item is received and inspected.

6. Privacy and Data Protection

  • We are committed to protecting your personal information. Please see our Privacy Policy for details on how we collect, use, and protect your data.

  • By using our website, you consent to the collection and use of your information in accordance with applicable laws and our Privacy Policy.

7. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Angela Ellis - London and is protected by copyright and other intellectual property laws.

  • You may not copy, reproduce, distribute, or use any content without prior written consent.

8. Limitation of Liability

  • Angela Ellis - London shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

  • We make every effort to ensure accurate information, but cannot guarantee uninterrupted or error-free service.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

  • We reserve the right to amend these Terms and Conditions at any time.

  • Changes will be effective immediately upon posting on the website.

11. Contact Us

For queries regarding these Terms, orders, or products, please contact us:

Angela Ellis - London
Email: info@angelaellis.co.uk
Website: www.angelaellis.co.uk